PrimeroEdge 2.0 is Cybersoft's school nutrition management platform. My role was to design the Insights module — a new data visualization and analytics layer that helps school nutrition teams understand student meal patterns, identify gaps, and make data-driven decisions at scale. I owned this module from day one, as the only designer on the project.
To design an insights module that actually delivered insight, I needed to first understand how school nutrition teams currently made decisions — and where they struggled. My research mixed numbers with conversations: surveys told me what was happening, interviews told me why.


The ICC Dashboard Desktop was the heart of the Insights module — and the centrepiece of every development decision. Rather than creating mood boards, I built three distinct landing page mockups using the same layout but different visual directions. Seeing real screens made stakeholder decisions faster and more confident than abstract references ever could.



Before finalising the dashboard's information architecture, I ran structured sessions with the people closest to the product's users — Sales and Support teams. Their daily interactions with clients gave them invaluable perspective on what actually mattered on the dashboard vs. what was just noise.

